As a wellness professional, you probably have some type of HIPAA training in your back pocket. Working with us—and reading our manual—means you’ve learned what Protected Health Information (PHI) is, and why it’s important.

A wellness event can be a sensitive situation for participants who are concerned about privacy. You can be as well-trained as anyone, and those people will still have concerns.

Here at TotalWellness we promote what we call a “Speak Up!” environment. That means we want to address potential problems as they occur, but we need to be informed of them.

Ultimately, we would rather take the time and address potential issues than to put any participant at risk. That statement is true even if it means dealing with delays or extra work on our end. Participant safety is a priority.

That’s why we’re asking you to speak up! Our “Speak Up!” environment means a few different things for you as you work TotalWellness events.

We get loads of questions about the workload in your area—yes you. All of you. We’re always getting questions and concerns from people who just want more wellness work and wonder, “Why isn’t there work near me?”

Well guess what. We love those questions! Because we know it means you love working with us. Your enthusiasm for the work and willingness to be involved is really an awesome thing.

That being said, our poor schedulers can’t always handle the question load that comes in—especially when a lot of the questions are so similar. So we thought we’d address that question once and for all, right here on the blog.

In order to maintain consistency among our events and promise professionalism to our clients, TotalWellness requires all of our contracted health professionals to adhere to a specific dress code.

Ultimately, we want our contractors to exude a healthy, positive and professional attitude when working our events. Each piece of the dress code aids in that overall appearance.

Take a look at the infographic below (you can click to make it bigger) for a brief overview of our dress code requirements. You can also find more details regarding appearance and attire in the TotalWellness Contractor Handbook.

If you’re the primary contractor on any event, you’ll be the one receiving shipments from TotalWellness. If you’re the only one working an event, that automatically makes you the primary, so keep that in mind!

TotalWellness will ship you all of the supplies you need for the event. Those supplies are your responsibility while they’re in your possession.

We ship everything through FedEx, and we’ll let you know as soon as we generate a shipment that’s headed your way. We try to utilize the following schedule for our shipments, but if you haven’t received a shipment or email from us within three business days of your event, you need to contact our shipping team.

Positivity is a key part of what we do here at TotalWellness. And there’s good reason behind it.

A positive outlook makes all the difference in a healthy lifestyle. Positivity is not only associated with better mental health, but with greater resilience and therefore better physical health.

When it comes to corporate wellness, a positive outlook also aids in the development of intrinsic motivation. This type of motivation is closely aligned with a person’s internal beliefs and desires. Because of that internal nature, it’s a motivation that leads to more long-term change.

As health professionals, our flu season doesn’t necessarily line up with the public’s flu season. Our flu season could really be considered flu shot season. We’re glad to announce that the 2015 flu shot season is coming to a close, and wow what a season it has been!

With your help, we provided 141,900 flu shots for employees across the country this year!

As a wellness professional, hopefully you’re somewhat familiar with aseptic technique. This technique refers to the procedure for ensuring a sterile environment, which can prevent the spread of infection in a healthcare setting.

Each healthcare setting, however, can have its own individual procedures to ensure this sterility. At TotalWellness, we define an aseptic technique we’d like you to use as you fill syringes with flu vaccine.

Hopefully you caught it in your contractor manual, but here is a brief reminder as we dive in to flu season.

Flu season is just around the corner. That means, as a wellness professional, you’ll likely be dishing out some flu shots pretty soon.

Flu season can be crazy, and events can be incredibly fast paced. It’s important to remember that you’re dealing with potentially harmful tools in a hectic environment. Keep that in mind and try to avoid accidental need sticks as flu season ramps up.

Hopefully you've taken a look at our guidelines in the new contractor manual. If you haven't, one of the important pieces deals with HIPAA and patient privacy. Now, it’s still important to take a look at the manual, but we want to make sure you have a brief rundown on HIPAA in the meantime.

HIPAA stands for the Health Insurance Portability and Accountability Act. It’s designed to help workers all over the country safely maintain their health insurance. Part of the act deals with the ability to transfer health insurance from one company to another if you get a new job.